Refund and Return Policy
We want you to be delighted with your purchase. If, for any reason, you are not satisfied with your item, we offer a straightforward return and refund policy.
Returns:
- We accept returns on most items within 14 days from the delivery date.
- To initiate a return, please contact us via the “Contact Us” page or email us at :
- Returned items must be in original, unused condition and in their original packaging.
- Customers are responsible for the cost of return shipping unless the item is defective or damaged.
Refunds:
- Once your return is received and inspected, we will process your refund to the original payment method.
- Refunds typically take 5-10 business days to process after approval.
- Custom commissions and personalized items are not eligible for returns or refunds unless damaged or defective.
Exchanges:
- If you would like to exchange an item, please contact us to discuss options.
If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact us.